Background
Experience
2021 - Present
Parts specialist, Customer and Business Sales Professional
Oreilly Auto Parts
Kennesaw GA
As a salesman at O'reilly's I attained understanding of customer segmentation, relationship-building, and product knowledge skills, which directly translate to creating targeted marketing strategies and effective B2B campaigns.
Provided exceptional customer service in a fast-paced store
Assisted 20+ team members to ensure efficient service for 50-100 customers on a daily basis
Managed financial transactions totaling $1000+ daily revenues and balanced drawer
Awarded Employee
2019 - 2021
Customer service representative and Cashier
Publix
Woodstock GA
Working through the pandemic I was promoted from being a bagger to a cashier then to a customer service representative. Working at this time was hard but I learned how to make people feel better amidst the hard times.
Customer Service & Communication
Planning and Operations Skills
Managing a Brand’s Public Relations
Education
2021-2025
Bachelor of Business Administration in Marketing
Kennesaw State University
Georgia
Relevant Coursework: Marketing Strategies, Marketing Research, Operations Management, Strategic Management, Business Statistics and Professional Selling
Professional skillset
Data Analysis
Market Research
Campaign Optimization
Product Positioning
Qualtrics
SPSS
Canva
Python
Excel
Tableau
Quickbooks
Microsoft Teams